Shipping policy

At JromoCompany, we work to process and ship your order as quickly as possible.

Processing time: Orders are typically processed within 1–3 business days
Shipping time: Delivery usually takes 3–7 business days after the order has been shipped
Shipping rates: Shipping costs are calculated at checkout unless otherwise stated
Order tracking: Once your order ships, you’ll receive a tracking number by email
Delays: Shipping times may be longer during holidays, high-order periods, or due to carrier delays
Incorrect addresses: Please make sure your shipping address is correct at checkout. We’re not responsible for delays caused by incorrect address details
Lost or damaged packages: If your package is lost or arrives damaged, contact us as soon as possible so we can review the issue
International shipping: If you ship internationally, customers may be responsible for customs duties, taxes, or import fees